joja 9 Terms and Conditions
Please read the following terms carefully before using this platform. By creating an account or using any service on joja 9, you are considered to have accepted these terms.
Table of Contents
- General Provisions and Applicability
- Account Registration and Eligibility
- Account Security and Responsibility
- Deposit and Withdrawal Policy
- Bonuses and Promotions
- Betting and Gaming Rules
- Prohibited Activities
- Account Suspension and Closure Policy
- Responsible Gambling
- Privacy and Data Protection
- Dispute Resolution
- Right to Amend Terms
General Provisions and Applicability
These Terms and Conditions ("Terms") apply to all services, content, and activities on the joja 9 platform. When you access this platform through the joja 9 website, mobile app, or any other channel, these Terms automatically apply to you.
joja 9 provides services exclusively to adult users in Bangladesh. By registering on this platform, you confirm that you are at least 21 years old and that you are using this service voluntarily.
joja 9 reserves the right to update these Terms at any time. Continued use of the platform will be taken as acceptance of the updated Terms. You are therefore advised to review this page regularly.
Account Registration and Eligibility
2.1 Registration Requirements
To create an account on joja 9, you must meet the following eligibility criteria:
- You must be at least 21 years old.
- You must be a legal citizen of Bangladesh or legally residing in Bangladesh.
- You must have an active mobile number and a valid email address.
- You must not already have another account (only one account per person is permitted).
2.2 Accuracy of Information
All information provided at registration — such as name, date of birth, mobile number, and payment details — must be accurate and truthful. joja 9 reserves the right to cancel an account and withhold deposited funds if registration is completed with false or misleading information.
2.3 Identity Verification (KYC)
To withdraw above a certain amount, or at any time upon request by joja 9, you may be required to submit a National ID card, passport, or other government-issued documents for identity verification. Withdrawals may be temporarily suspended until verification is complete.
Account Security and Responsibility
It is your responsibility to keep your account login details — username and password — completely confidential. You should not share this information with anyone. You are solely responsible for all activity carried out from your account, unless you immediately notify the joja 9 support team of any unauthorised use.
If you suspect suspicious activity or unauthorised access, change your password immediately and contact joja 9 support via 24/7 live chat.
- You may log in from multiple devices, but you may not have more than one active session at the same time.
- Transferring or selling your account to another person is strictly prohibited.
- Depositing using third-party funds or withdrawing to a third-party account is not permitted.
Deposit and Withdrawal Policy
4.1 Deposit Methods and Limits
joja 9 currently accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and various other commercial banks). The minimum deposit amount is ৳200.
After a deposit is completed, the balance is usually credited to your account within a few minutes. If there is a delay for any reason, please contact the support team.
4.2 Withdrawal Methods and Limits
The same methods are available for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes.
4.3 Bonus Wagering Requirements
To withdraw funds received from a bonus, you must fulfil the specified wagering requirements. Detailed bonus-related terms are described in Section 5 below.
Bonuses and Promotions
5.1 Welcome Bonus
New members of joja 9 can receive a 120% bonus on their first deposit, up to ৳5,000. The wagering requirement on the bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,200 bonus, giving a total balance of ৳2,200, and to withdraw the bonus funds you must complete ৳1,200 × 20 = ৳24,000 in wagers.
5.2 Weekly Reload and Other Promotions
The weekly joja 9 Reload offer gives a 30% bonus once per week, up to ৳5,000, with a 20x wagering requirement and a minimum deposit of ৳200. There are also various other promotions including the joja 9 Cricket Mania Bonus, Monday joja 9 Slots Bonus, joja 9 Birthday Gift, and the Refer a Friend joja 9 Reward.
5.3 General Bonus Terms
- Each promotion may be claimed only once, unless the terms state otherwise.
- The minimum deposit requirement must be met to qualify for a bonus.
- Bonus funds cannot be withdrawn before the wagering requirement has been completed.
- Claiming bonuses using multiple accounts is strictly prohibited and will result in account cancellation.
- joja 9 reserves the right to modify, suspend, or cancel any promotion.
- Bonuses are never considered cash and are not withdrawable until the specified wagering has been completed.
Betting and Gaming Rules
6.1 Rules for Placing Bets
Once a bet is placed on joja 9, it is considered final. If a bet is placed unintentionally due to a technical error, joja 9 reserves the right to review and, if necessary, void it.
6.2 Casino Games
All casino games — including slots, live casino, card games, and fishing games — operate according to set RTP and game logic. Game outcomes are determined by a Random Number Generator (RNG) that is audited by third-party auditors.
6.3 Sports Betting
Betting odds for cricket, football, and other sports may change up until a match begins. For live betting, odds are updated continuously during the event. The joja 9 support team can advise on the rules for settling bets if a match is cancelled or postponed.
For multi-bets, the entire bet is lost if not all selections are correct. If one selection is voided, the multi-bet is recalculated with the remaining selections.
Prohibited Activities
The following activities are strictly prohibited on the joja 9 platform. If detected, they may result in account cancellation as well as legal action:
- Any fraudulent activity, such as using bots, scripts, or automation software.
- Creating multiple accounts to claim bonuses or promotions.
- Money laundering or conducting transactions using illegal funds.
- Stealing another user's information or attempting to breach platform security.
- Exploiting vulnerabilities in joja 9's systems or software to gain an unfair advantage.
- Using third-party funds or payment methods.
- Copying, distributing, or using any part of the platform for commercial purposes.
Account Suspension and Closure Policy
8.1 Suspension or Closure by joja 9
joja 9 may temporarily or permanently close any account without prior notice in the following circumstances:
- Breach of any provision of these Terms.
- Fraudulent or unethical activity.
- Failure to complete KYC verification or providing false information.
- Extended inactivity (12 months or more).
8.2 Closure by the User
If you wish to close your account yourself, please contact the support team. You will be given the opportunity to withdraw all valid balances before closure; however, any bonus funds for which wagering requirements have not been met will be forfeited.
Responsible Gambling
joja 9 believes that gambling is a form of entertainment — it should not be used as a source of income. The platform encourages users to play consciously and responsibly.
Detailed information on tools including deposit limits, self-exclusion, and cool-off periods is available on joja 9's Responsible Gambling page. If you suspect a gambling problem, you are advised to use these tools immediately.
- It is prohibited to allow anyone under the age of 21 to play on the joja 9 platform.
- Avoid playing when you are experiencing financial difficulties.
- Do not increase your bets in an attempt to recover money you have lost.
- If you need professional help, please seek advice from a relevant specialist.
Privacy and Data Protection
joja 9 gives priority to protecting users' personal information. The platform uses SSL encryption to keep your data and transactions secure.
Full details of how your information is collected, stored, and used are set out in joja 9's Privacy Policy. You are advised to read that page.
- joja 9 does not sell your personal information to third parties.
- Some information may be shared with partner organisations for the purpose of providing services and ensuring security.
- Requests to correct or delete your information can be made through the support team.
Dispute Resolution
If you have a complaint or dispute, please contact the joja 9 support team first. The support team is available 24/7 in both Bangla and English.
Steps for resolving a dispute:
- Submit the details of your issue via live chat or email.
- The support team will review the complaint and provide a resolution.
- If you are not satisfied with the resolution, the matter will be escalated to a higher level for review.
- At every stage, the user's account will be taken into consideration before a final decision is made.
For answers to common questions, visit joja 9's FAQ page — it covers many questions about payments, bonuses, and accounts.
Right to Amend Terms
joja 9 reserves the right to change, add to, or remove any part of these Terms at any time. For significant changes, reasonable advance notice will be given to registered users where possible — though this is not mandatory.
Continued use of the platform after any changes will be taken as acceptance of the new Terms. You are therefore advised to visit this page regularly and stay informed of any updates.
This document was last reviewed and updated in 2025. Previous versions are archived and can be obtained through the support team upon request.